A few days ago, I noticed no sound on Android Auto when my phone was plugged into the Car.
Initially, I thought the volume of my car’s head unit was down. But after turning it up, I still had no sound coming from Android Auto.
Fortunately, I found some solutions that helped with the problem.
In this guide, I will show you how I was able to fix it.
Why is there no Sound on Android Auto?
You can experience issues with sound while using Android Auto due to many factors, some of which include;
1. Low Stereo’s Volume Level: you might experience no sound on Android Auto if you have not increased the volume level on your stereo system.
Although this wasn’t my case, many users have been misled to think there’s an issue with their Android Auto sound when they didn’t just turn up the volume.
2. Faulty USB cable: if the USB cable connected to your phone and car’s Stereo system is not compatible or strong enough or shows some signs of faultiness, you might have no sound on Android Auto
3. Corrupt App data or outdated app/device: corrupt app data or outdated Android Auto software will affect some features of your phone, including sound.
Similarly, if your phone’s software is outdated, you may experience similar issues.
Fixes for No Sound on Android Auto
Method 1: Check Compatibility Status
Not all cars or phones are compatible with Android Auto. Android Auto requires a device with at least Android 8.0 and above.
You must also confirm that your car and third-party stereo are compatible with Android Auto.
You can check compatibility on the Android auto-compatibility page, especially if you see the Android Auto Communication error 8 messages.
If your car is not compatible with Android auto features, you might have issues with no sound if you are successfully connected.
Method 2: Connect and reconnect Bluetooth and Wi-Fi connections
Suppose you are not getting sound from Android Auto. In that case, it may be due to a weak internet connection, or your device is not correctly connected to your car’s infotainment system via Bluetooth if you use a wireless connection.
Try disconnecting and reconnecting to see if it works.
When Android Auto is not connecting wirelessly, this is an issue that you need to solve immediately or use a wired connection.
Method 3: Clear Android Auto Cache
Some corrupt files stored in the App cache can cause problems, such as no sound on Android Auto.
To revive sound, clearing the App cache might be the working solution. Here is how to:
- Go to Settings from your menu
- Navigate the options and locate Apps
- On the following interface, click See All Apps
- Locate Android Auto from the App list
- In some phones, the app is usually in the phone system and will appear as com.google.android.projection.gearhead.
- Click on it and navigate to Storage & Cache
- Select Clear storage > Clear cache
Method 4: Update Android Auto App and your Android Operating System (OS)
Another cause of no sound on Android Auto might be using an outdated app.
You need to update your Android Auto app from Google Play Store to fix this.
You can uninstall the App first and install again or update it from the Play Store. Here is how to update the App;
- Go to Google Play Store on your phone’s menu
- Search Android Auto from Play Store
- Click on the Update option beside Android Auto
- The new update will be installed on your phone
- Go back to your menu and Launch Android Auto again
To update your Android OS;
- Go to Settings from your Home screen
- Scroll down and click on Software Update
- Select the Download and Install option
- On the following interface, your device will check for available updates.
- Click on Download > Install now
- Your Android device will install the new OS and restart
- While doing this, ensure your phone is connected to a stable Wi-Fi or Internet data connection
Method 5: Test and replace the USB Cable
Sometimes if there is no sound on Android Auto, the problem can be from a faulty or weak USB cable if you are not using wireless Android Auto.
Endeavor to use a high-quality cable that supports data transfer and one that is not more extended than six feet. It is recommended to use your phone’s original cable.
Method 6: Try Wired Android Auto instead of Wireless
Sometimes, it could be that your phone cannot establish a wireless connection with your car’s stereo system, so connect with a USB cable to see if the sound works.
From here, if your phone supports a wireless connection on Android Auto, try connecting again.
Method 7: Restart your Phone and Car’s Infotainment System
Another possible way to fix no sound issues on Android Auto is to restart your phone and car infotainment system.
Here’s how to do it;
- Shut down your Infotainment system by turning off your car
- Locate your car battery in the hood
- Locate the positive and negative cables on your battery but disconnect just the negative cable.
- Leave it for a few minutes before reconnecting again
- Restart your car and wait for a few seconds
- Press and hold the power button of the Infotainment system for up to five seconds
- Release the power button while waiting for the Infotainment system to come up.
Once you have finished this restarting process and have restarted your phone by turning it off and putting it on again, test the Infotainment system to see if you now have sound.
Method 8: Contact Android Auto
Visit the Google Help web page to report your problem to the support team or drop your situation on the Android Auto Community page, and you might get the proper troubleshooting method for your situation from here.
Another way to contact Android Auto is by sending a report to Help and Support from the App.
Most people enjoy driving with music banging in their cars. Android Auto allows streaming your favorite songs from Spotify, Boom Play, Audiomack, or other music Apps.
The excitement can be lost if you’re not getting sound from Android Auto when you try to stream songs. The fixes I’ve provided will help you resolve the issue.