So you’ve just tried to install and received the message “LG TV application has not been installed”.
Luckily, there are a few easy fixes that you can try that will resolve the vast majority of the issues that cause the “application has not been installed” error on LG TVs
How to fix the LG TV application has not been installed error?
Here are some important steps that you can take:
- Soft Reset your LG TV
- Reset your Router
- Update your LG Firmware
- Change your Country / Region Settings
- Try both Ethernet and WIFI connections
- Reset the LG TV to the initial settings
- Contact LG Support
Step 1: Soft Reset your LG TV (All LG Models)
This tried and tested LG TV troubleshooting method will resolve 75% + of the issues that are causing your LG TV to not allow the proper installation of applications.
Unplug your LG TV and wait 60 seconds before plugging it back in, this will power cycle the TV.
See if this quick trick the application has not been installed error from your LG TV screen.
What does unplugging your LG TV do?
When you unplug your LG TV for around 60 seconds, it does a soft reset of the system.
The soft reset allows any updates that have been downloaded in the background to be successfully installed and started.
The soft reset also clears the system cache.
Performing the soft reset can help resolve the LG application not installing issue if it is a software problem or a TV configuration problem.
Soft resetting the TV has also fixed issues where LG TV apps won’t download.
2. Reset your Router
One of the most common reasons that users get the LG TV application cannot be installed error is due to a poor or failing internet connection.
By resetting your router, you can eliminate this common cause of the problem.
How do I reset my router?
The easiest way to reset your router is to unplug it from the wall socket for 30 seconds before plugging it back in.
This action will “power-cycle” your router and hopefully, allow you to install your desired LG TV app without any further issues.
Step 3: Update your LG TV software
Keeping the LG TV software up to date can assist you in preventing some issues that appear over the lifespan of your TV.
Most LG TVs have automatic updates enabled by default, the updates should install automatically presuming that your TV is connected to the internet.
It is possible, even with this setting enabled that updates can be missed or an installation can be interrupted and thus cause issues with your TV.
Older LG firmware or a partial software installation could be causing the purple tint screen problem and we strongly recommend that you update your LG TV firmware to ensure that you have the latest software, access to new apps, and an improved viewing experience.
Ultimately, regular updates improve your viewing experience and give you better security & privacy protection.
How to update your LG firmware
Assuming your TV is already turned on, hit the settings button on the remote.
Now you will see the setting menu appear on the left-hand side of the TV (Please note that this may vary depending on the model of your LG TV).
At the bottom of the row of icons, you should see the all settings button. Please select this option to proceed to the next menu.
Now navigate down to “SUPPORT” on the new menu that appears and then select “SOFTWARE UPDATE”
Now you can activate the automatic update feature and also check for new updates.
Once the updates have been installed, restart your TV to see if the LG TV app could not be installed issue has been resolved.
Step 4: Change your Country Settings
Sometimes your Country settings, especially if they have been incorrectly set, can cause the LG TV app store not to function correctly.
To access the country settings:
- Settings (on remote)
- All Settings
- Country Settings
Try to reset your country settings to see if that will resolve the issue.
Step 5: Try both Ethernet and Wifi Connections
Another step in the elimination process is switching the internet connection method between WIFI and ethernet.
If you are connected to WIFI then try using an ethernet cable and vice versa.
This has been known to resolve the issue for some users.
This process helps eliminate both bad wifi and ethernet connections as the culprits behind the LG TV not correctly installing apps.
Step 6: Reset your LG TV to the initial settings
If none of the other steps have helped in resolving the applications not installing then we would recommend that you try this last step before reaching out to the LG support team.
Option 1: Newer LG TV Models
- All Settings
- Reset to Initial Settings
Option 2: Older LG TV Models
- All Settings
Step 7: Contact LG Support
If none of our tips have helped in resolving the LG TV app installation problems, then it might be time to consider contacting LG support to help you troubleshoot the issue further.
LG may be able to advise you of other things to try or help diagnose the root cause of the issues.
Conclusion – LG TV Apps not installing
When your LG TV will not install applications, it can be very frustrating.
Luckily, we found that these tips resolve over 90% of cases where this problem persists.
We hope that our troubleshooting tips resolved the issue for you.