Black Shadow On Samsung TV (Fix It!)

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Many TV users have had the issue of black shadow on Samsung TV screens.

If you have ever noticed a dark spot on the screen of your Samsung TV, whether it’s patches of dark areas or the entire screen is dim, know that you’re not alone. 

A photo of Black Shadow On Samsung TV

It’s not hard to fix a Samsung TV with a dark shadow; it just requires you to put in a little work.

So, in this article, I’ll state every solution to fix a black shadow on your Samsung screen, and I’m sure you can use these steps to get your TV running again.

Why is there a black shadow on Samsung TV? 

The Black shadow on your Samsung TV screen is a dark area that appears on the display, affecting the quality of images. So many reasons can cause this.

Most of the time, this issue is always caused by a backlight problem. Other causes include: 

  1. Misconfigured picture settings
  2. Issues with HDMI connection and 
  3. Software issues. 

This issue should not be confused when your Samsung TV auto-dimming is active, as this is a smart feature that adapts to the current brightness in the room.

If this is the case, you may consider whether you have Samsung TV intelligent mode on or off.

How to fix Black shadow on Samsung TV?

It’s good to start with more straightforward fixes and progress if the black shadow still shows on your Samsung TV.

Follow the following steps to fix this issue. 

Method 1: Cold Boot Your Samsung TV and external devices.

Cold booting can clear out issues and reset your mainboard without losing any of your saved settings.

To do this:

  1. Switch off your TV and unplug it from the power supply.
  2. Wait for at least 30 minutes before plugging it back in.
  3. Plug your TV back in and switch it back on. 

If this doesn’t work for you, I have another to try before going into hardware fixes.

Method 2: Update Your Samsung TV’s Firmware. 

Updating its firmware can help fix this problem with speed. Follow the steps below: 

  1. Open Settings by pressing the menu button on your remote. 
  2. Select “Support”.
  3. Click on “Software Update”.
  4. Click on the “Update Now” button.
  5. Wait until the TV downloads and installs the software update.

Method 3: Check the HDMI Connection. 

There’s a possibility that your HDMI cable is poorly seated, either by being a faulty HDMI cable with a break in it or a damaged HDMI port with broken pins.

Follow these steps to check your HDMI connection:

  1. Turn off your TV.
  2. Remove any HDMI and other cables connected to your TV.
  3. Blow air gently or use any compressed air to clean the contacts of the cable and the connector on the TV.
  4. Plug the cables back into their slots on the TV.
  5. Switch your TV back on again.

Note: If this method hasn’t fixed the issue, use another HDMI input.

Method 4: Run a Picture Test and Adjust the Backlight Brightness.

While some Samsung TVs allow you to adjust the backlight brightness, it’s important first to run a picture test to know if it is a software-related problem.

Follow these steps to run a picture test:

  1. For TVs made before 2021, go to Settings > SupportSelf Diagnosis > Picture Test.
  2. For TVs made after 2021, go to Settings > Device Care >Self Diagnosis > Picture Test.
  3. Follow the on-screen instructions and change the color space of your TV. 

Method 5: Perform a Samsung TV factory reset.

This step will delete all your saved settings, downloaded applications, and features, but it works more often when other methods do not work.

To perform a factory reset  on your Samsung Smart TV:

  1. Press the Menu button on your remote and go to Settings.
  2. Navigate to “General & Privacy” and then to “Reset”
  3. Enter your PIN, which is 0000 (four zeroes) by default for Samsung TV.
  4. Then select one final Reset in the popup.

Method 6: Replace Backlight LED Strips.

Before I started, I mentioned that this issue is caused mainly by a backlight problem.

 If you have tried all five troubleshooting approaches and it still didn’t work, you would have to perform a hardware fix by replacing the backlight strips. 

Method 7: Contact Samsung TV support. 

If these tips have not resolved the black shadow on your Samsung TV, you’ll have to contact the Samsung TV support team for further assistance. 

Final thoughts. 

Hopefully, these solutions will work for you if you follow them carefully.

But if it doesn’t, you can take it to a service center to get it fixed. 

It’s not a pleasant experience when you have a black shadow on your Samsung TV.

If your TV is still under warranty, I would advise you to return it rather than perform a hardware fix.