Have you come to sit down and watch TV and noticed that Peacock is not loading?.
Luckily, the majority of the time, it is easy to fix the issue.
We have made a guide that can assist you by providing some simple tips that will help you get your Peacock app up and running again.
Why does Peacock stop loading?
The cause of Peacock not loading is likely caused by a software issue or faulty internet connection.
When your stream fails to load or Peacock keeps freezing, it is usually because a software conflict has occurred on your streaming device.
Alternatively, we have found that insufficient internet connections will cause the Peacock app not to load correctly.
Here are some tips on how to make stop the Peacock loading issue:
- Check the Server Status of Peacock
- Restart the Peacock app
- Sign out of the Peacock app
- Soft Reset your Source Device
- Reset your Router
- Update Peacock and your source device
- Disconnect other devices in your home from the internet
- Close any other apps that are running
- Disable VPNs or Ad blockers
- Contact the Peacock app Support
Scroll down to follow a more detailed guide on how to work through these steps and stop the Peacock not loading issues.
How to stop the Peacock not loading issue
Method 1: Check to make sure Peacock servers are operational
As mentioned above, when Peacock is not loading, the vast majority of the issues will usually be with your network or playback device.
Before you go into the other fixes that are listed below, it is worthwhile checking that there are no issues or outages with the Peacock platform.
Method 2: Restart the Peacock app
It is a good idea to restart the Peacock app if it is not loading.
By restarting the Peacock app, you give the opportunity for any updates to correctly install and establish a new connection with the Peacock servers.
The restart can also help in clearing any software conflicts that prevent the app from loading correctly.
Method 3: Sign out of the Peacock app
Another potential quick fix to the Peacock not loading issue is to sign out of your account.
By signing out of your Peacock account before you return and log in, you may resolve any account-related issues with are cause the Peacocks app not to load.
Method 4: Restart your Playback Source Device
To access the Peacock app, you will be using a playback device to access the app.
The most common playback devices for the Peacock app are:
- Smart TVs
- Content Devices such as Apple TV, Firestick, or Roku
- Games Consoles such as PlayStation and XBOX
- A PC or MacBook Laptop
The universal recommendation for these devices and the first step in trying to eliminate the Peacock not loading issues is to perform a power cycle of these systems.
To perform a power cycle of the devices, simply unplug them for 60 seconds before plugging them back in.
This restart allows any updates that have been downloaded in the background to successfully install and start, and it also clears the system cache.
Clearing the system cache and any lingering apps running in RAM can help in reducing software conflicts that are preventing the Peacock app from loading.
By reducing the number of apps running in the background, you give the Peacock app the best performance.
Method 5: Reset your Router
This is one of the oldest tricks in the book, but it is definitely effective in getting the Peacock app to load.
How do I reset my router?
The easiest way to reset your router is to simply unplug it from the wall socket for 30 seconds before plugging it back in.
This action will “power-cycle” your router and provide more bandwidth to increase your ability to play content faster on the Peacock app.
Why does resetting your router reduce the Peacock not loading issues?
Think of all the devices that are and have been connected to the router. I’m sure that in today’s digital world that quite a few devices are connected to the router.
Your router is like a mini-PC and will slow down as more tasks are added.
Having all of those devices connected will reduce the bandwidth available and can prevent you from connecting to the Peacock network if a network conflict is apparent.
Method 6: Update your Peacock app
If you are playing Peacock using a device such as a Firestick, Roku or smart TV then I would recommend that you update the app if possible.
By the way, if you have an LG Smart TV, there are ways to access the HBO Max app.
Method 7: Close any apps that are running
If you have followed our first step of restarting your playback device, then this step would have been completed for you, otherwise please continue to close any running apps.
Did you know that they are also ways to reduce buffering on Peacock?
How does having open apps cause the Peacock app not to load?
Imagine your internet connection to your Peacock application like an artery in your body. The more games and apps that are running are like blockages in your arteries, sorry for the weird analogy!
Those blockages impede your ability and can cause software conflict that prevents the Peacock app from loading.
Method 8: Update your device software/firmware before downloading
Whether you are using a TV, Content Device, or Games console, updating your firmware or software to the latest version can help in preventing issues from arising over time.
Sometimes updates can be missed, or an installation can be interrupted and cause issues with your playback device.
Old firmware or a partial firmware installation could cause the Peacock not to load.
Ensuring that you have the latest software on your devices also gives you access to new apps and an improved viewing experience.
Method 9: Disable any Ad blockers or VPNs
VPNs and Ad blockers can negatively affect your ability to connect to the Peacock network and cause Peacock not loading issues.
Your connection to a VPN will always limit the speed at which you can play content.
We understand that using a VPN can be a sensible choice, especially due to privacy concerns.
Unfortunately, by using a VPN, you are creating another dependency that can cause Peacock not to load correctly.
Method 10: Contact Peacock Support
If you have tried all the tips above and nothing has worked, then you can contact Peacock app support for further assistance.
If you have followed the guide, then you would have been successful in getting the Peacock app to load correctly.