It is annoying to sit down to watch a show or movie and see that Disney Plus lagging.
We have made a guide to assist you and provide simple tips to improve your playback quality.
Why does Disney Plus keep lagging?
The cause of Disney Plus lagging is likely caused by inefficient internet bandwidth optimization.
When your internet bandwidth is not optimized, lagging often occurs when playing content.
Sometimes the Disney Plus app lagging can cause Disney Plus to pause after the logo and get stuck.
Most of the fixes below also fix Disney Plus lagging on PC and TVs.
How to stop the Disney Plus app from lagging
Method 1: Restart the Disney Plus app
Restarting the app is a good idea significantly if Disney Pluss is lagging on your smart TV.
Restarting the app allows updates to install and start a new connection with the Disney Plus servers.
This can help when Disney Plus keeps stuttering or lagging when viewing content.
Method 2: Sign out of the Disney Plus app
When you wonder why Disney Plus is so laggy, you should sign out of the app.
By signing out of your account before you return and log in, you may resolve any account-related issues causing Disney Plus to be so slow.
Method 3: Restart your streaming device
You will be using a streaming device to access the Disney Plus app.
The most common playback devices for the Disney Plus app are:
- Smart TVs
- Content Devices such as Disney Plus, Firestick, or Roku
- Games Consoles such as PlayStation and XBOX
- A PC or MacBook Laptop
The universal recommendation for these devices and the first step in eliminating the Disney Plus app lagging issues is to perform a power cycle of these systems.
To perform a power cycle of the devices, simply unplug them for 60 seconds before plugging them back in.
This restart allows any updates downloaded in the background to successfully install and start and clears the system cache.
Clearing the system cache and any lingering apps running in RAM can help in reducing the lagging of the Disney Plus app.
Reducing the number of apps running in the background gives the Disney Plus app the best performance.
Method 4: Reset your Router
This is one of the book’s oldest tricks, but it effectively reduces the lagging on the Disney Plus app.
How do I reset my router?
The easiest way to reset your router is to unplug it from the wall socket for 30 seconds before plugging it back in.
This action will “power-cycle” your router and provide more bandwidth to increase your ability to play content faster on the Disney Plus app.
Why does resetting your router reduce Disney Plus lagging?
Think of all the devices that are and have been connected to the router. I’m sure that in today’s digital world, quite a few devices are connected to the router.
Your router is like a mini-PC and will slow down as more tasks are added.
Having all those devices connected will reduce the bandwidth available to the Disney Plus app and subsequently throttle your download speed, creating lagging.
Method 5: Update your Disney Plus app
If you are playing Disney Plus using a device such as a Firestick, Roku or smart TV, then I would recommend that you update the app if possible.
Method 6: Disconnect other devices in your home from the internet
If you cannot reset your router for any reason, I would try and disconnect none essential devices from the internet.
Is someone in your home watching Netflix? What about your phone? Is someone downloading games or apps on XBOX?
Every device you can disconnect from your internet connection will help stop the Disney Plus app lagging issues.
Method 7: Close any apps that are running
If you have followed our first step of restarting your playback device, then this step would have been completed for you, otherwise, please continue to close any running apps.
How does having open apps cause the Disney Plus app to lag?
Imagine your internet connection to your Disney Plus application like an artery in your body. The more games and apps running are like blockages in your arteries. Sorry for the weird analogy!
Those blockages impede your ability to play content faster, resulting in lagging when watching the Disney Plus app.
Method 8: Decrease Video Quality
Check in the Disney Plus app options when watching content if there is a toggle for video quality.
The higher the quality of content you play, the more likely it is that lagging will occur.
Try to decrease the video quality, especially if the quality is set to 4K.
Method 9: Update your device software/firmware before downloading
Whether you are using a TV, Content Device, or Games console, updating your firmware or software to the latest version can help prevent issues from arising over time.
Sometimes updates can be missed, or an installation can be interrupted and cause issues with your playback device.
Old firmware or a partial firmware installation could cause Disney Plus lagging.
Ensuring you have the latest software on your devices also gives you access to new apps and an improved viewing experience.
Method 10: Use an Ethernet cable rather than Wi-Fi
It is almost always true that you will get a better download speed when you use an Ethernet (Wired Connection) rather than Wi-Fi.
Wired connections transmit data quicker and with less interference. Fewer variables can hinder the quality of connection.
Wi-Fi connections are slower and generally have a slower response time.
The distance from your playback device along with the walls, floor, and ceilings can all deteriorate your internet connection’s quality, causing the lagging issues by the Disney Plus app.
I always use a wired connection when it is available, and you should too!
Method 11: Disable any Ad blockers or VPNs
VPNs and Ad blockers can negatively affect the playback performance of the Disney Plus app.
Your connection to a VPN will always limit the speed at which you can play content.
We understand that using a VPN can be a sensible choice, especially due to privacy concerns.
Unfortunately, using a VPN creates another dependency that can cause Disney Plus to lag if there are any problems or limited speed.
Method 12: Upgrade your Internet Connection
Not everyone has access to high download speed through their ISP (Internet Service Provider), but for those that do, consider upgrading your internet connection.
It is pretty straightforward that a 100mbps connection will have a slower download rate than a 1gbps connection.
Method 13: Upgrade your Router
This option will not apply to everyone, but for some, the router could be the bottleneck in their home network, causing the Disney Plus app lagging problems.
If you have consistently upgraded your internet speed through your ISP but are still using an older router, you may wish to check your router’s maximum download speed.
It’s all good having a 1gbps connection, but if your router can only download at 100mbps, you’ve got a massive bottleneck and a solid explanation as to why the Disney Plus app is lagging.
Method 14: Check to make sure Disney Plus servers are operational
When Disney Plus keeps buffering, most issues will usually be with your network or playback device.
Before you go into the other fixes, it is worthwhile checking that there are no issues or outages with the Disney Plus platform.
Method 15: Contact Disney Plus Support
If you have tried all the tips above and nothing has worked, you can contact Disney Plus app support for further assistance.
If you have followed the guide, you would have successfully reduced the lagging of the Disney Plus app on your content device.
We hope that you enjoy lag-free playback.