If you use an LG smart TV for streaming, you understand how vital a strong internet signal is to a great streaming experience.
However, LG TV’s slow internet is something you may experience every once in a while.
The likely cause of a slow internet connection is your LG TV or a problem with your ISP, Wi-Fi, or router.
I will guide you on resolving slow internet issues with your LG TV. Let’s get to it!
What causes slow internet on LG TVs?
There are so many reasons as to why you are experiencing slow internet on your LG TV. Some of the reasons include:
- The distance between your router and your TV can also be a contributing factor because speed is affected by distance.
- Interference from other electronic devices.
- There could have been a limitation in the manufacturer’s built-in Ethernet ports and wireless cards.
- You’ve exhausted your internet subscription, or your subscription plan doesn’t support fast internet speed.
- Your ISP server is down.
Now that you’ve known the underlying causes of this error, it’s time to see how you can improve your internet speed on your LG TV.
How to improve internet speed on LG TV.
Method 1: Check your internet subscription;
Check to confirm if your internet subscription is still running. If you’ve exhausted your subscription, renew it to resolve the LG TV’s slow internet speed.
If you subscribed to a lower subscription plan, you may have to upgrade as low subscription plans come with low internet speed.
You need a plan with at least 25Mbps to enjoy fast internet on LG TV.
Method 2: Check your Internet Service Provider’s server
Internet service providers often experience downtime now and then.
Your ISP may be experiencing one such downtime. You can find out by checking Downdetector.
Just visit the site and type in the name of your ISP on the search bar, then hit the search icon. You will be able to see the current server status of your ISP.
Unfortunately, if the server is down, you must wait until it’s back up or switch to a different service provider.
Method 3: Perform a speed test
You should perform an LG TV internet speed test to check how your internet connection is functioning.
Use your LG TV web browser.
One of the easiest ways to test the internet speed on your LG TV is by using your web browser.
Step 1: Choose the web browser from the menu bar of your LG TV.
Step 2: In the URL bar, type speedtest.net
Step 3: Hit go
The SpeedTest tool will perform an LG TV internet speed test and show you statistics such as download, upload, latency, and ping.
This is a helpful tool for solving buffering on you
Method 4: Use 5GHz frequency
Most internet devices like routers, modems, and even mobile phone hotspots are dual-band, meaning they can transmit and receive data in 2.4GHz and 5GHz frequencies.
You could be wondering what the differences between the 2.4GHz and 5GHz are. Well, the 2.4GHz frequency transmits data farther but does so at a lower speed.
While the 5GHz frequency transmits data at a higher speed but at a shorter range.
So, if your internet device permits it, switch from 2.4GHz to 5GHz and move it closer to your LG TV.
If it’s already on 5GHz, move the internet device closer to your LG TV.
You can change this on a mobile phone hotspot under the hotspot settings.
If you use a dual-band Mi-Fi, you can see a button for that on the Mi-Fi device.
If you don’t, follow the steps to switch on a router.
How to change the frequency on a router
- Open your browser and enter the IP address of your router (You will find it on the user manual or the body of the device)
- Enter the Wi-Fi login details
- Navigate to Advanced settings > Wireless connection
- Change the band from 2.4GHz to 5GHz
Method 4: Disconnect All Other Devices from your WiFi Network.
Your Wi-Fi bandwidth can only be enough for a certain number of connections.
The higher the number of connected devices, the more bandwidth it would have to distribute to those devices, leaving little to nothing for your LG TV.
So, if you have other bandwidth-hogging devices connected to you, disconnect them to allow more bandwidth for your LG TV.
If you are using a mobile hotspot, disconnect other connected devices and close all unnecessary background apps on your phone.
Method 5: Power Cycle the internet device.
Your internet devices, like a router, modem, or mobile phone, can be why you have LG TV slow internet issues.
Sometimes, glitches, software bugs, or corrupted cache files on the device can interfere with your internet speed. The way to fix this is by power cycling the device.
If you are using a router, unplug it from the power source while it’s still on and allow it to rest for 10 minutes.
After 10 minutes, plug it back in and connect it to your LG TV.
For modem and Mi-Fi, just power off the device, remove the battery, and allow it to rest for 10 minutes.
After 10 minutes, couple it back, turn it on, and connect your LG TV.
If you are using a mobile Hotspot, turn off your mobile phone and allow it to rest for minutes.
After 5 minutes, turn it back on, turn on your hotspot, and connect your LG TV.
Method 6: Power cycle your LG TV.
On the other hand, the glitch affecting your internet speed could be from your LG TV, so you also have to power cycle it.
- Unplug the TV from the power source while it’s still on.
- Press and hold the power button for 60 seconds to drain the electric charge
- Allow it to rest for another 60 seconds
- Plug it back into the power source and turn it on
- Connect the TV to the internet and check the speed
Method 7: Contact your ISP or LG Support
If all the methods above don’t work, reach out to your ISP so that they can diagnose the problem and offer further assistance.
If you have tried all the steps and your LG TV is still experiencing slow internet speed issues, it may be time to contact LG support with your problem.
If you are using AT&T, you can reach out to them here
It can be frustrating to deal with slow internet on your LG TV.
The problem is mostly from your ISP, but your device can sometimes be the culprit.
I’ve outlined all the methods you can follow to resolve the problem. I hope it helps.