Crunchyroll Subtitles Not Working (Solved!)

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Man, it can be annoying when the Crunchyroll subtitles are not working.

Crunchyroll is similar to other streaming platforms in that are quirks to the software that can cause issues.

In this guide, we will look at why your Crunchyroll subtitles are not working and what steps you can take to try and resolve this issue.

Why are my Crunchyroll subtitles not working?

When the Crunchyroll subtitles are not working, it is commonly caused by a glitch in the Crunchyroll video player or a software issue on your streaming device.

The most common solution is to turn the subtitles on and off.

Other solutions include updating your Crunchyroll app, switching your web browser and disabling VPNs and adblockers.

We will give you some options on how you can try and fix the issue of how to resolve the issue of Crunchyroll subtitles not working.

Method 1: Toggle subtitles On and Off (PC / Mac)

You can sometimes fix Crunchyroll subtitles not working by toggling the subtitles on and off.

When viewing content on Crunchyroll, you should see the settings cog icon in the bottom left corner of the video player.

You are accessing the Crunchyroll video player settings.

Once you select this option, you should see the settings menu appear.

Next, select the subtitle options.

Crunchyroll subtitle options

You can now either turn the subtitles off by selecting none.

Once you have selected none, wait 10 seconds before choosing your language.

See if this results in the resolution of the Crunchyroll subtitles not working.

Method 1: Update your Crunchyroll app

If you are using the Crunchyroll app and a streaming device such as a TV, streaming stick or games console then I recommend that your update that app.

There have been several issues of the Crunchyroll subtitles not working since the platform launched.

If you are using an outdated app, you may miss out on some of the fixes that the Crunchroll developers have bought in the new iterations of the application.

Method 3: Disable any Ad blockers or VPNs

When you use a VPN or adblocker, you should be aware that these tools can cause issues with your subtitles on the Crunchyroll app.

Try disabling your VPN or adblocker to see if your subtitle issues resolve.

Method 4: Try a different browser

If you are using a computer to view Crunchyroll through a web browser, it could be the browser itself that is causing Crunchyroll subtitles not to work correctly.

This is especially true on Mac devices as some user have reported issues of the Crunchroll subtitles not working on the Safari web browser.

Whether your are using windows, mac or linux, I would try to access Crunchyroll through a different web browser to see if this will fix the subtitle issues for you.

Method 5: Sign out of the Crunchyroll app

Crunchyroll users have reported success for the subtitle problem by signing out of their account.

By signing out of your Crunchyroll account before your return and logging in, you may resolve any account-related issues causing the subtitle issues.

Method 6: Update your streaming device software/firmware before downloading

Whether you are using a TV, Streaming Stick, or Games console, updating your firmware or software to the latest version can help prevent issues from arising over time.

Sometimes updates can be missed, or an installation can be interrupted and cause issues with your streaming device.

Old firmware or a partial firmware installation could cause the Crunchyroll app subtitles not to work correctly.

Ensuring you have the latest software on your devices gives you access to new apps and an improved viewing experience.

Method 7: Contact Crunchyroll Support

If your attempts to fix the Crunchyroll subtitle issue have been unsuccessful, then it may be time to contact Crunchyroll support with your problem.

The Crunchyroll support team can advise of further steps that you may wish to take.


As you can see, there are several different things that you can try to resolve the Crunchyroll subtitles not working.

We hope the tips above resolve the subtitle issues when streaming on Crunchyroll.

Happy Anime streaming!