When you discover that the Paramount Plus app is not working correctly, it can ruin your viewing plans!
We’ve put up a tutorial to help you understand why the Paramount Plus app isn’t working and how to fix it.
Why Does the Paramount Plus App stop working?
The primary reason for the Paramount Plus app not working correctly is most likely a software or internet connection issue.
We have seen lots of examples of Paramount Plus being glitchy.
Are you running the most up-to-date Paramount Plus App version, and is your Paramount Plus App account properly logged in and connected?
Here are some tips on how to fix the Paramount Plus App:
- Change the channel!
- Check the Server Status of the Paramount Plus App
- Restart the Paramount Plus App
- Sign out of the Paramount Plus App app
- Soft Reset your Source Device
- Reset your Router
- Update the Paramount Plus App and your source device
- Use an Ethernet cable rather than a Wi-Fi
- Disable VPNs or Ad blockers
- Contact the Paramount Plus app Support
How to fix the Paramount Plus App
Method 1: Change the channel
If logged into the Paramount Plus App, try changing the channel or content.
The issue with the Paramount Plus App not working correctly can sometimes be limited to a specific channel, content, or broadcast going momentarily unavailable.
If the other channels are working correctly, then everything should be good in terms of your account and connection.
Method 2: Check that the Paramount Plus servers are operational
When Paramount Plus keeps buffering or streaming issues occur, the vast majority of the issues will usually be with your network or playback device.
Before you go into the other fixes listed below, it is worthwhile to check that there are no issues or outages with the Paramount Plus platform.
Method 3: Restart the Paramount Plus app
It is a good idea to restart the Paramount Plus app if it is not working.
By restarting the Paramount Plus app, you give any updates the opportunity to correctly install and establish a new connection with the servers.
Method 4: Sign out of the Paramount Plus app
Another potential quick fix for the Paramount Plus app not working is to sign out of your account.
By signing out of your Paramount Plus app account before you return and log in, you may resolve any account-related issues that are causing the problems to occur.
Method 5: Restart your Playback Source Device
To access the Paramount Plus app you will be using a playback device.
The most common playback devices for the Paramount Plus are:
- Smart TVs
- Content Devices such as Apple TV, Firestick, or Roku
- Games Consoles such as PlayStation and XBOX
- A PC or MacBook Laptop
The first step in trying to eliminate the Paramount Plus app not working issue is to perform a power cycle on these systems.
To perform a power cycle of the devices, simply unplug them for 60 seconds before plugging them back in.
This restart allows any updates that have been downloaded in the background to successfully install and start, and it also clears the system cache.
Clearing the system cache and any lingering apps running in RAM can help reduce the chances of the Paramount Plus app not working correctly.
Method 6: Reset your Router
This is one of the oldest tricks in the book, but it is definitely effective in fixing the Paramount Plus app not working issue.
How do I reset my router?
The easiest way to reset your router is to simply unplug it from the wall socket for 30 seconds before plugging it back in.
This action will “power-cycle” your router and provide more bandwidth, increasing your ability to play content faster on the Paramount Plus app.
Method 7: Update your Paramount Plus app
If you are playing Paramount Plus using a device such as a Firestick, Roku or smart TV then I would recommend that you update the app if possible.
Method 8: Update your device software/firmware
Whether you are using a TV, Content Device, or Games console, updating your firmware or software to the latest version can help in preventing issues from arising over time.
Sometimes updates can be missed, or an installation can be interrupted and cause issues with your playback device.
The Paramount Plus App may not function properly due to outdated firmware or an incomplete firmware installation.
Ensuring that you have the latest software on your devices also gives you access to new apps and an improved viewing experience.
Method 9: Use an Ethernet cable rather than Wi-Fi
It is almost always true that when you use an Ethernet (Wired Connection) rather than Wi-Fi, you will get a better download speed, but you can also prevent app issues from occurring.
Wired connections transmit data quicker and with less interference. There are also fewer variables that can hinder the quality of connection.
Wi-Fi connections are slower and generally have a slower response time.
The distance from your playback device along with the walls, floor, and ceilings can all deteriorate the quality of your internet connection, causing the Paramount Plus App not to work.
I always use a wired connection when it is available, and you should too!
Method 10: Disable any Ad blockers or VPNs
VPNs and Ad blockers can negatively affect the playback performance of the Paramount Plus App and also stop it from working at all.
Your connection to a VPN will always limit the speed at which you can play content.
Unfortunately, by using a VPN, you are creating another dependency that can cause the Paramount Plus App not to work if there are any problems or limited speed.
Method 11: Contact the Paramount Plus App Support
If you’ve tried all of the suggestions above and nothing has worked, you can contact Paramount Plus App support for further assistance.
The Paramount Plus App may stop working for a variety of reasons; this article covers the most common causes and how to fix them.
We hope that you were able to get back to enjoying your streaming!