Why is Disney Plus so slow (Try this first!)

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Is your Disney Plus slow? Fear not, there are some simple solutions that can help improve the speed and performance.

We have made a guide that can assist you by providing some simple tips that help fix your Disney Plus app if it is slow.

Why is Disney Plus so slow?

The main cause of Disney Plus being so slow is likely either a software or internet connection problem.

Are you running the most up-to-date Disney Plus version and is your Disney Plus account properly logged in and connected?

Here are some tips on how to make stop Disney Plus from being slow:

  1. Check the Server Status of Disney Plus
  2. Restart the Disney Plus app
  3. Sign out of the Disney Plus app
  4. Soft Reset your Streaming Source Device
  5. Reset your Router
  6. Update your Disney Plus and your streaming device
  7. Disconnect other devices in your home from the internet
  8. Decrease Video Streaming Quality
  9. Close any other apps that are running
  10. Use an Ethernet cable rather than a Wi-Fi
  11. Upgrade your Internet Connection
  12. Disable VPNs or Ad blockers
  13. Upgrade your Router
  14. Contact the Disney Plus app Support

Scroll down to follow a more detailed guide on how to work through these steps and stop the Disney Plus app from being so slow.

How to stop the Disney Plus app from being slow

Method 1: Check to make sure Disney + servers are operational

When Disney Plus is buffering or acting slow, most of the issues will usually be with your network or streaming device.

Before you go into the other fixes listed below, it is worthwhile to check that there are no issues or outages with the Disney Plus platform.

When disney plus is slow, check network status
It is worthwhile checking the server status of Disney Plus when it is performing slowly.

Method 2: Restart the Disney Plus app

It is a good idea to restart the Disney Plus app if you are experiencing slow performance.

By restarting the Disney Plus app, you give the opportunity for any updates to correctly install and establish a new connection with the Disney Plus servers.

Method 3: Sign out of the Disney Plus app

Another potential quick fix to Disney Plus acting slow is to sign out of your account.

By signing out of your Disney Plus account before your return and logging in, you may resolve any account-related issues with are causing the slowness problems to occur.

Method 4: Restart your Streaming Source Device

To access the Disney Plus app, you will be using a streaming device to access the app.

The most common streaming devices for the Disney Plus app are:

  • Smart TVs
  • Streaming Stick such as Apple TV, Firestick, or Roku
  • Games Consoles such as PlayStation and XBOX
  • A PC or MacBook Laptop

The universal recommendation for these devices and the first step in trying to eliminate the slow Disney Plus app performance is to perform a power cycle of these systems.

To perform a power cycle of the devices, simply unplug them for 60 seconds before plugging them back in.

This restart allows any updates that have been downloaded in the background to successfully install and start, and it also clears the system cache.

Clearing the system cache and any lingering apps running in RAM can help in increasing the speed of the Disney Plus app.

By reducing the number of apps running in the background, you give the Disney Plus app the best performance.

Method 5: Reset your Router

This is one of the oldest tricks in the book, but it is definitely effective in reducing the slowness of the Disney Plus app.

How do I reset my router?

The easiest way to reset your router is to simply unplug it from the wall socket for 30 seconds before plugging it back in.

Unplug your router, stop Disney Plus being so slow
Restarting your Router almost always improves your bandwidth capacity to be able to effectively stream content.

This action will “power-cycle” your router and provide more bandwidth to increase your ability to stream content faster on the Disney Plus app.

Why does resetting your router reduce the Disney Plus app being so slow?

Think of all the devices that are and have been connected to the router. I’m sure that in today’s digital world that quite a few devices are connected to the router.

Your router is like a mini-PC and will slow down as more tasks are added.

Having all of those devices connected will reduce the bandwidth available to the Disney Plus app and subsequently throttle your download speed, which in turn creates slow playback.

Method 6: Update your Disney Plus app

If you are streaming Disney Plus using a device such as a Firestick, Roku or smart TV then I would recommend that you update the app if possible.

Method 7: Disconnect other devices in your home from the internet

If you cannot reset your router for any reason, I would try and disconnect none essential devices from the internet.

Is someone in your home watching Netflix? What about your phone? Is someone downloading games or apps on XBOX?

Every device that you can disconnect from your internet connection will help in stopping the Disney Plus app is so slow.

Method 8: Close any apps that are running

If you have followed our first step of restarting your streaming device, then this step would have been completed for you, otherwise please continue to close any running apps.

How does having open apps cause the Disney Plus app to be slow?

Imagine your internet connection to your  Disney Plus application like an artery in your body. The more games and apps that are running are like blockages in your arteries, sorry for the weird analogy!

Those blockages impede your ability to stream content faster, and then that results in the Disney Plus app is slow.

Method 9: Decrease Video Quality

Check in the Disney Plus app options when watching content if there is a toggle for video quality.

The higher quality content that you stream, the more likely it is that slow playback will occur.

Try and decrease the video quality, especially if you have the quality set to 4K.

Method 10: Update your streaming device software/firmware before downloading

Whether you are using a TV, Streaming Stick, or Games console, updating your firmware or software to the latest version can help in preventing issues from arising over time.

Sometimes updates can be missed, or an installation can be interrupted and cause issues with your streaming device.

Old firmware or a partial firmware installation could cause the Disney Plus app to be slow.

Ensuring that you have the latest software on your devices also gives you access to new apps and an improved viewing experience.

Method 11: Use an Ethernet cable rather than Wi-Fi

It is almost always true that when you use an Ethernet (Wired Connection) rather than Wi-Fi, you will get a better download speed.

Wired connections transmit data quicker and with less interference. There are also fewer variables that can hinder the quality of connection.

Wi-Fi connections are slower and generally have a slower response time.

The distance from your streaming device along with the walls, floor, and ceilings can all deteriorate the quality of your internet connection, causing the Disney Plus app to be slow.

I always use a wired connection when it is available, and you should too!

Method 12: Disable any Ad blockers or VPNs

VPNs and Ad blockers can negatively affect the streaming performance of the Disney Plus app.

Your connection to a VPN will always limit the speed at which you can stream content.

We understand that using a VPN can be a sensible choice, especially due to privacy concerns.

Unfortunately, by using a VPN, you are creating another dependency that can cause Disney Plus to be slow.

Method 13: Upgrade your Internet Connection

Not everyone has access to high download speed through their ISP (Internet Service Provider), but for those that do, consider upgrading your internet connection.

It is pretty straightforward that a 100mbps connection will have a slower download rate than a 1gbps connection.

Method 14: Upgrade your Router

This option will not apply to everyone, but for some gamers, the router could be the bottleneck in their home network, causing the Disney Plus app slowness problems.

If you have consistently upgraded your internet speed through your ISP but are still using an older router, you may wish to check what the maximum download speed of your router is.

It’s all good having a 1gbps connection, but if your router can only download at 100mbps, then you’ve got a massive bottleneck and a solid explanation as to why the Disney Plus app is so slow.

Method 15: Contact Disney Plus Support

If you have tried all the tips above and nothing has worked, then you can contact Disney Plus app support for further assistance.


If you have followed the guide, then you would have been successful in stopping the Disney Plus app from acting slow.

We hope that you enjoy faster streaming.

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