It can be very frustrating when Disney Plus has a stutter and interrupts your TV shows.
We have made a guide that can assist you by providing simple tips to improve your playback quality.
Why does Disney Plus keep Stuttering?
The cause of Disney Plus Stuttering is likely caused by inefficient internet bandwidth optimization.
When your internet bandwidth is not optimized, Stuttering will often occur when playing content.
You can increase your ability to reduce Stuttering when viewing the Disney Plus app in several ways.
Here are some tips on how to make stop Disney Plus from Stuttering:
- Check the Server Status of Disney Plus
- Restart the Disney Plus app
- Sign out of the Disney Plus app
- Soft Reset your Source Device
- Reset your Router
- Update Disney Plus and your source device
- Disconnect other devices in your home from the internet
- Decrease Video Playback Quality
- Close any other apps that are running
- Use an Ethernet cable rather than a Wi-Fi
- Upgrade your Internet Connection
- Disable VPNs or Ad blockers
- Upgrade your Router
- Contact the Disney Plus app Support.
Scroll down to follow a more detailed guide on how to work through these steps and stop the Disney Plus app from Stuttering.
How to stop the Disney Plus app from Stuttering
Method 1: Check to make sure Disney Plus servers are operational
When Disney Plus keeps buffering, most issues will usually be with your network or playback device.
Before you go into the other fixes that are listed below, it is worthwhile checking that there are no issues or outages with the Disney Plus platform.
Method 2: Restart the Disney Plus app
Restarting the Disney Plus app if you are experiencing Stuttering issues is a good idea.
Restarting the Disney Plus app allows any updates to be correctly installed and establishes a new connection with the Disney Plus servers.
This method is beneficial if Disney Plus keeps pausing after the logo appears.
Method 3: Sign out of the Disney Plus app
Another potential quick fix to the Disney Plus Stuttering problem is to sign out of your account.
By logging out of your Disney Plus account before you return and log in, you may resolve any account-related issues causing the Stuttering problems.
Method 4: Restart your Streaming Device
To access the Disney Plus app, you will be using a playback device to access the app.
The most common playback devices for the Disney Plus app are:
- Smart TVs
- Content Devices such as Disney Plus, Firestick, or Roku
- Games Consoles such as PlayStation and XBOX
- A PC or MacBook Laptop
The universal recommendation for these devices and the first step in trying to eliminate the Disney Plus app Stuttering issues is to perform a power cycle of these systems.
To perform a power cycle of the devices, unplug them for 60 seconds before plugging them back in.
This restart allows any updates downloaded in the background to install and start successfully and clears the system cache.
Clearing the system cache and any lingering apps running in RAM can help reduce the Stuttering of the Disney Plus app.
It can also help when Disney Plus will not load, and you are struggling to access the app.
Reducing the number of apps running in the background gives the Disney Plus app the best performance.
Method 5: Reset your Router
This is one of the book’s oldest tricks, but it effectively reduces the Stuttering on the Disney Plus app.
How do I reset my router?
The easiest way to reset your router is to unplug it from the wall socket for 30 seconds before plugging it back in.
This action will “power-cycle” your router and provide more bandwidth to increase your ability to play content faster on the Disney Plus app.
Why does resetting your router reduce the Disney Plus app Stuttering?
Think of all the devices that are and have been connected to the router. I’m sure that in today’s digital world quite a few devices are connected to the router.
Your router is like a mini-PC and will slow down as more tasks are added.
Having all those devices connected will reduce the bandwidth of the Disney Plus app and subsequently throttle your download speed, creating Stuttering.
Restarting your router is the best method to help eliminate Disney Plus streaming issues.
Method 6: Update your Disney Plus app
If you are playing Disney Plus using a device such as a Firestick, Roku, or smart TV, I recommend updating the app if possible.
Method 7: Disconnect other devices in your home from the internet
If you cannot reset your router for any reason, I will try and disconnect non-essential devices from the internet.
Is someone in your home watching Netflix? What about your phone? Is someone downloading games or apps on XBOX?
Every device you can disconnect from your internet connection will help stop the Disney Plus Stuttering issues.
Method 8: Close any apps that are running
If you have followed our first step of restarting your playback device, then this step would have been completed for you. Otherwise, please continue to close any running apps.
How does having open apps cause the Disney Plus app to Stutter?
Imagine your internet connection to your Disney Plus application like an artery in your body.
The more games and apps running are like blockages in your arteries. Sorry for the weird analogy!
Those blockages impede your ability to play content faster, resulting in Stuttering when watching the Disney Plus app.
Method 9: Decrease Video Quality
Check in the Disney Plus app options when watching content if there is a toggle for video quality.
The higher the quality of content you play, the more likely Stuttering will occur.
Try to decrease the video quality, especially if the quality is set to 4K.
Method 10: Update your device software/firmware before downloading
Whether you are using a TV, Content Device, or Games console, updating your firmware or software to the latest version can help prevent issues from arising over time.
Sometimes, updates can be missed, or an installation can be interrupted and cause issues with your playback device.
Old firmware or a partial installation could cause the Disney Plus to Stutter.
Ensuring you have the latest software on your devices gives you access to new apps and an improved viewing experience.
Method 11: Use an Ethernet cable rather than Wi-Fi
It is almost always true that you will get a better download speed when you use an Ethernet (Wired Connection) rather than Wi-Fi.
Wired connections transmit data quicker and with less interference. Fewer variables can hinder the quality of connection.
Wi-Fi connections are slower and generally have a slower response time.
The distance from your playback device and the walls, floor, and ceilings can all deteriorate the quality of your internet connection, causing the Disney Plus app Stuttering issues.
I always use a wired connection when available, and you should too!
Method 12: Disable any Ad blockers or VPNs
VPNs and Ad blockers can negatively affect the playback performance of the Disney Plus app.
Your connection to a VPN will always limit the speed at which you can play content.
We understand that using a VPN can be a sensible choice, primarily due to privacy concerns.
Unfortunately, using a VPN creates another dependency that can cause Disney Plus to Stutter if there are any problems or limited speed.
Method 13: Upgrade your Internet Connection
Not everyone has access to high download speed through their ISP (Internet Service Provider), but for those that do, consider upgrading your internet connection.
It is pretty straightforward that a 100mbps connection will have a slower download rate than a 1gbps connection.
Method 14: Upgrade your Router
This option will not apply to everyone, but for some, the router could be the bottleneck in their home network, causing the Disney Plus app Stuttering problems.
If you have consistently upgraded your internet speed through your ISP but are still using an older router, you may wish to check your router’s maximum download speed.
It’s all good having a 1gbps connection, but if your router can only download at 100mbps, you’ve got a massive bottleneck and a solid explanation as to why the Disney Plus app is Stuttering.
Method 15: Contact Disney Plus Support
If you have tried all the tips above and nothing has worked, contact Disney Plus app support for further assistance.
If you followed the guide, you would have successfully reduced the Stuttering of the Disney Plus app on your content device.
We hope that you enjoy Stutter-free playback.