Vizio TV Won’t Turn Off (Try This!)

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Recently I found myself in a situation where my Vizio TV won’t turn off.

This was frustrating because no matter how often I tried, the TV won’t budge. Both the remote and the power button won’t just work.

A photo of Vizio TV Won’t Turn Off

After trying for a while, I found solutions to the problem, which I will share here.

Why Won’t My Vizio TV Turn Off

The first suspect I had when my Vizio TV refused to turn off was my remote.

The remote batteries could be dead, or maybe there is a fault with the remote hardware itself.

Also, you have to ensure nothing obstructs the sensor of both the remote controller and the TV.

However, this isn’t always the case. Sometimes your Vizio TV won’t turn off due to a software glitch or bug.

Fortunately, I found solutions that work for this problem.

How to Fix your Vizio TV When it Won’t Turn Off

Method 1. Check your remote and TV power button

Your Vizio TV may not turn off because your remote controller is faulty or the batteries are dead.

Although this wasn’t my case, it’s safe to confirm that your remote controller hardware works perfectly.

Change the batteries, and try a different remote if it doesn’t work. Also, check the TV power button to confirm if it’s damaged or faulty. 

There’s a trick I usually use to confirm if my remote is working.

Turn on your mobile phone camera and point the camera lens towards the remote sensor. Then press any button on the remote.

If you see a little red light on your phone screen each time your press the remote, that means the remote is still functioning. 

What do I do if my Vizio TV Remote isn’t working

Fortunately, there’s an alternative you can rely on when your Vizio Tv remote becomes faulty.

Vizio TV provides the SmartCast mobile app, which you can always use instead of the remote.

  1. Download the SmartCast app from your app store and sign in
  2. Click on Select Device
  3. Choose your Vizio TV and connect.
  4. Try turning off your TV through the SmartCast app.

If the SmartCast App doesn’t work, then the problem isn’t with your remote. Try the other solutions I’ve provided below.

Method 2. Update your Vizio TV Firmware

You should never rule out software bugs and glitches when encountering a problem like this.

When glitches like this become common among users, Vizio TV manufacturers usually release updates to fix them.

Additionally, this update comes with new features and improved functionality for your TV set.

So if you notice that your Vizio TV won’t just turn on, then a firmware update can help. Here is how to update your Vizio TV Firmware. 

  1. Connect your Tv to the internet.
  2. Press the Menu button on the TV remote.
  3. Go to Settings > Systems > Check for Updates.
  4. Follow the on-screen instruction to update your Firmware.
  5.  Try turning off the TV with the remote or TV set power button and see if the problem has been fixed.

Method 3. Power Cycle the TV

Sometimes power issues can disrupt your TV functionality and cause it not to turn off.

So power cycle the TV set by unplugging it from the power outlet and waiting for 30 seconds. This is also an easy way to clear your TV cache files.

You can also press and hold the power button for 30 seconds after unplugging it to drain the power.

Now plug it back in and turn on the TV. Once this is done, try turning it off using the remote controller or the power button on the TV.

Method 4: Use the CLEAR CACHE option

You should consider clearing the cache on your Vizio TV when it won’t turn off.

Assuming your TV is switched on, hit the menu button on your Vizio remote, usually located under the app selection buttons.

Vizio TV remote to clear cache

Choose the settings options from the sidebar menu.

Note: You can alternatively reach the settings menu by choosing the option from the Vizio home screen.

Navigate to the APPS option, and you can access this by scrolling through the settings options.

On this screen, you need to look for the “SYSTEM APPS” option

You should now be able to locate the “CLEAR CACHE” menu. Select this option and press OK to proceed and clear the cache

Method 5. Factory Reset Vizio TV

Factory reset is another way to deal with glitches that could be why your Vizio TV won’t turn off.

This procedure will rest your Vizio TV back to default settings and clear corrupted or unwanted files from the system.

Some of these files become corrupted over time and could cause a problem for your TV.

  1. Press the Menu button on the Vizio TV remote
  2. Navigate to Setting > System
  3. Select Reset and Admin
  4. Enter your Passcode. If you haven’t changed the default password, enter 0000.
  5. Select Ok and wait for your TV to reset
  6. Try turning off the TV

Method 6. Contact Vizio TV Support

If the solutions above don’t work, then you may have a more serious problem on your hands.

Please contact the Vizio support team; they can assist you further.

Final Thought

If your Vizio TV won’t turn off, it is likely because you have an issue with your remote controller or a software glitch.

If your remote controller is faulty, you can use the Vizio SmartCast app as an alternative.

But if the remote works fine, try the other solutions I have provided above. I hope you found this guide helpful.