If you have been frustrated with the Vizio error code 2902_1 when trying to cast to your Vizio Smartcast TV, don’t worry; I’ve got you covered.
This error often occurs on Vizio SmartCast TVs.
I recently had this experience, and fortunately, I could fix it.
Follow me as I’ll show the causes behind this error code and possible ways to fix it.
What is Vizio Smartcast Error Code 2902_1?
The Vizio smartcast error code 2902_1 is an indication that there is an issue with the Smartcast functionality of your Vizio TV.
This error code usually occurs in different forms, such as:
- SmartCast Home Not Available
- SmartCast Is Not Available
- SmartCast TV Not Available
- SmartCast Input Not Loading
- OK Button Not Working on SmartCast TV
You may also find that your Vizio TV apps are not working when this error occurs.
Causes of Vizio Smartcast Error Code 2902_1.
Most of the time, this error is often caused by an unstable internet connection. This happens when the Vizio Smartcast TV encounters network or connectivity issues.
It could also be caused by problems with the TV’s software and firmware. To resolve it, check the next subtopic.
How to Fix Vizio Smartcast Error Code 2902_1.
Method 1: Check your internet connection.
As I mentioned earlier, your WiFi internet connection is always a problem.
A telltale sign that your internet connection has been compromised can be if you have experienced buffering on your Vizio TV before Error Code 2902_1 appeared.
You have to improve your internet connection by:
- Checking your signal strength
- Confirm if your network is congested
- Check if your router is malfunctioning because all these can impact the stability of your internet connection.
If your internet isn’t strong enough, here are a few ways you can improve your internet speed;
How to improve your Internet speed
Step 1: Power Cycle your router:
If you use a router, perform a power cycle to refresh your network and clear the router cache.
Often, after refreshing the router, the internet speed improves.
To do this, unplug the router from the power source, wait 30 seconds, plug it back, and turn it.
Connect to your Vizio TV and check if the error has been cleared.
Step 2: Use an ethernet cable:
Ethernet cable is known to supply stronger signals than Wi-Fi. This is because it’s able to bypass interference by physical objects.
It also bridges the distance between the router and the receiving device. So if possible, connect your Vizio TV to the router using an ethernet cable.
Step 3: Use 5GHz:
Some router offers dual-band connections.
If your router is one of those and you use the 2.4GHz frequency, switch to 5GHz and move your router closer to the TV.
(That’s if you aren’t using an ethernet cable).
The 5GHz band has a faster connection speed but a shorter range than 2.4GHz.
That’s why your router needs to be close to the receiving device when using 5GHz.
Step 4: Disconnect other devices from the router:
To fix the Vizio Error Code 2902_1, disconnect other devices connected to the router and check if it resolves the issue.
This is necessary, especially if the people are using the other device or streaming, downloading large files, or carrying out other bandwidth-intensive activity.
Step 5: Refresh your mobile Hotspot:
Refresh the network to improve the connection speed if using a mobile hotspot for your Vizio TV.
You can do this by turning on and off Airplane mode or rebooting the mobile device. Also, close all background apps that are consuming bandwidth on the device.
Method 2. Power Cycle your Vizio TV
Aside from checking your internet connection, power cycling your Vizio TV should be the next step in troubleshooting this error.
It will refresh the TV, clear its cache memory, and resolve all the glitches causing the error code.
Here’s how you will power cycle your Vizio TV.
- Turn off your Vizio TV and unplug the TV from the socket while it’s still turned on
- Wait for at least 60 minutes before you plug it back
- Turn on your VIZIO TV, connect to the internet, and try again.
Method 3: Update your Vizio TV software to its latest version.
This error message could also be caused by using an outdated version of your Vizio TV.
If restarting your devices did not work for you, you should consider checking for updates and updating the SmartCast if it’s not updated.
Follow the steps below:
- On your remote, press the menu button.
- Move to your TV’s Settings menu and the Systems area.
- Then, search for any new system updates and install the available updates.
- Restart your Vizio Smartcast TV again.
Method 4. Factory Reset your Vizio TV.
If after you have tried the first 3 steps and it doesn’t work out, I suggest you factory reset your Vizio TV.
Follow the steps below:
- Press the menu button on your remote and move to the “Reset & Admin” option.
- Select the option “Reset to Factory” Settings
- Select “Reset”
- Set your Vizio TV again.
This should fix this issue, hopefully.
Method 5. Contact Support.
If all these troubleshooting approaches do not solve the issue of this error message, you’ll consider reaching out to the Vizio Support team for further assistance.
I understand how frustrating it can be to try to cast to your Vizio Smartcast TV but get the error Code 2902_1 instead.
Vizio Smartcast TV allows you to instantly access endless entertainment straight out of the box with the latest technology.
It is a great streaming device, but like every other electronic device, it has technical glitches.
However, the steps I’ve provided will help you resolve this issue.