It can be very frustrating when Paramount Plus keeps freezing or pausing and interrupting your TV shows.
We have made a guide that can assist you by providing simple tips to improve your playback quality.
Why does Paramount Plus keep freezing?
The cause of Paramount Plus freezing is likely caused by inefficient internet bandwidth optimization.
When your internet bandwidth is not optimized, pausing will often occur when playing content.
You can increase your ability to reduce freezing when viewing the Paramount Plus app in several ways.
You will notice Paramount plus glitchy playback often occurs during periods of slow home internet.
Here are some tips on how to make stop Paramount Plus from freezing:
How to stop the Paramount Plus app from pausing
Method 1: Restart the Paramount Plus app
Restarting the Paramount Plus app if you are experiencing pausing issues is a good idea.
Restarting the Paramount Plus app allows any updates to be correctly installed and establishes a new connection with the Paramount Plus servers.
Method 2: Sign out of the Paramount Plus app
Another potential quick fix to the Paramount Plus pausing problem is to sign out of your account.
By signing out of your Paramount Plus account before your return and logging in, you may resolve any account-related issues causing the pausing problems.
Method 3: Restart your Playback Source Device
To access the Paramount Plus app, you’ll likely use a streaming device such as a smart TV, streaming stick, or game console.
If you encounter any pausing issues with the Paramount Plus app, the recommended first step is to perform a power cycle of your devices.
To perform a power cycle of the devices, unplug them for 60 seconds before plugging them back in.
This restart allows any updates that have been downloaded in the background to install and start successfully, and it also clears the system cache.
Clearing the system cache and any lingering apps running in RAM can help in reducing the pausing of the Paramount Plus app.
Reducing the number of apps running in the background gives the Paramount Plus app the best performance.
Method 4: Reset your Router
This is one of the book’s oldest tricks, but it effectively reduces pausing on the Paramount Plus app.
How do I reset my router?
The easiest way to reset your router is to unplug it from the wall socket for 30 seconds before plugging it back in.
This action will “power-cycle” your router and provide more bandwidth to increase your ability to play content faster on the Paramount Plus app.
Why does resetting your router reduce the Paramount Plus app pausing?
Think of all the devices that are and have been connected to the router. I’m sure that in today’s digital world, quite a few devices are connected to the router.
Your router is like a mini-PC and will slow down as more tasks are added.
Having all those devices connected will reduce the bandwidth available to the Paramount Plus app and subsequently throttle your download speed, which creates pausing.
Method 5: Update your Paramount Plus app
If you are playing Paramount Plus using a device such as a Firestick, Roku or smart TV, then I recommend that you update the app if possible.
Method 6: Disconnect other devices in your home from the internet
If you cannot reset your router for any reason, I would try and disconnect none essential devices from the internet.
Is someone in your home watching Paramount Plus? What about your phone? Is someone downloading games or apps on XBOX?
Every device you can disconnect from your internet connection will help stop the Paramount Plus app from pausing issues.
Method 7: Close any apps that are running
If you have followed our first step of restarting your playback device, then this step would have been completed. Otherwise, please continue to close any running apps.
How does having open apps cause the Paramount Plus app to freeze?
Imagine your internet connection to your Paramount Plus application like an artery in your body. The more games and apps running are like blockages in your arteries. Sorry for the weird analogy!
Those blockages impede your ability to play content faster, resulting in pausing when watching the Paramount Plus app.
Method 8: Decrease Video Quality
Check in the Paramount Plus app options when watching content if there is a toggle for video quality.
The higher the quality of content that you play, the more likely it is that pausing will occur.
Try to decrease the video quality, especially if the quality is set to 4K.
Method 9: Update your device software/firmware before downloading
Whether you are using a TV, Content Device, or Games console, updating your firmware or software to the latest version can help prevent issues from arising over time.
Sometimes updates can be missed, or an installation can be interrupted and cause issues with your playback device.
Old firmware or a partial installation could cause the Paramount Plus app to freeze.
Ensuring you have the latest software on your devices gives you access to new apps and an improved viewing experience.
Method 10: Use an Ethernet cable rather than Wi-Fi
It is almost always true that you will get a better download speed when you use an Ethernet (Wired Connection) rather than Wi-Fi.
Using wired connections can provide faster data transmission with minimal interference. Moreover, fewer factors may affect the connection quality.
Wi-Fi connections are slower and generally have a slower response time.
The distance from your playback device and the walls, floor, and ceilings can all deteriorate the quality of your internet connection, causing the Paramount Plus app to pause.
I always use a wired connection when available, and you should too!
Method 11: Disable any Ad blockers or VPNs
VPNs and Ad blockers can negatively affect the playback performance of the Paramount Plus app.
Your connection to a VPN will always limit the speed at which you can play content.
We understand that using a VPN can be a sensible choice, especially due to privacy concerns.
Unfortunately, using a VPN creates another dependency that can cause Paramount Plus to freeze if there are any problems or limited speed.
Method 12: Upgrade your Internet Connection
Not everyone has access to high download speed through their ISP (Internet Service Provider), but for those that do, consider upgrading your internet connection.
It is pretty straightforward that a 100mbps connection will have a slower download rate than a 1gbps connection.
Method 13: Upgrade your Router
If you have been upgrading your internet speed with your internet service provider but still using an old router, it might be worth checking the maximum download speed of your router.
It’s all good having a 1gbps connection, but if your router can only download at 100mbps, then you’ve got a massive bottleneck and a solid explanation as to why the Paramount Plus app is pausing.
Method 14: Check the Paramount Plus servers
When Paramount Plus keeps buffering or pausing, most issues will usually be with your network or playback device.
Before you go into the other fixes listed below, it is worthwhile to check that there are no issues or outages with the Paramount Plus platform.
Method 15: Contact Paramount Plus Support
If you have tried all the tips above and nothing has worked, you can contact Paramount Plus app support for further assistance.
When you ask why does Paramount Plus keep freezing, the answer is usually your internet connection or software configuration on your streaming device.
Some easy and quick solutions can stop Paramount from freezing and get you back to watching your favorite show.