When Crunchyroll keeps freezing and interrupts your favourite TV show, it can be extremely irritating
In this post, we will take a look at what causes Crunchyroll to keep freezing and the steps that you can take to prevent it from happening.
Why does Crunchyroll keep freezing?
The reason that Crunchyroll keeps freezing is likely because of inefficient internet bandwidth optimization or software issues.
When your internet’s bandwidth is not optimized, you run the risk of experiencing freezing when playing content on Crunchyroll.
Here are some ways to help you reduce the number of times you experience freezing when using the Crunchyroll app:
- Check the Network Status of Crunchyroll
- Reboot the Crunchyroll app
- Log out of your Crunchyroll account
- Restart your streaming device
- Reset your Router
- Update Crunchyroll and your source device
- Disconnect other devices in your home from the internet
- Decrease Video Playback Quality
- Close any other apps that are running
- Use an Ethernet cable rather than a Wi-Fi
- Upgrade your Internet Connection
- Disable VPNs or Ad blockers
- Upgrade your Router
- Contact the Crunchyroll app Support
How to stop the Crunchyroll app from freezing
Method 1: Check to make sure Crunchyroll servers are operational
When Crunchyroll keeps buffering, the vast majority of the issues will usually be with your network or playback device.
Before you go into the other fixes that are listed below, it is worthwhile checking that there are no issues or outages with the Crunchyroll platform.
Method 2: Restart the Crunchyroll app
It is a good idea to restart the Crunchyroll app if you are experiencing freezing issues.
By restarting the Crunchyroll app, you give the opportunity for any updates to be correctly installed and establish a new connection with the Crunchyroll servers.
Method 3: Sign out of the Crunchyroll app
Another potential quick fix to the Crunchyroll freezing problem is to sign out of your account.
By signing out of your Crunchyroll account before your return and log in, you may resolve any account-related issues with are causing the freezing problems to occur.
Method 4: Restart your Playback Source Device
The most common playback devices for the Crunchyroll app are:
- Smart TVs
- Content Devices such as Crunchyroll, Firestick, or Roku
- Games Consoles such as PlayStation and XBOX
- A PC or MacBook Laptop
The universal recommendation for these devices and the first step in trying to eliminate the Crunchyroll app freezing issues is to perform a power cycle of these systems.
To perform a power cycle of the devices, simply unplug them for 60 seconds before plugging them back in.
This restart allows any updates that have been downloaded in the background to successfully install and start, and it also clears the system cache.
Clearing the system cache and any lingering apps running in RAM can help in reducing the freezing of the Crunchyroll app.
By reducing the number of apps running in the background, you give the Crunchyroll app the best performance.
Method 5: Reset your Router
This is one of the oldest tricks in the book, but it is definitely effective in reducing the freezing on the Crunchyroll app.
How do I reset my router?
The easiest way to reset your router is to simply unplug it from the wall socket for 30 seconds before plugging it back in.
This action will “power-cycle” your router and provide more bandwidth to increase your ability to play content faster on the Crunchyroll app.
Why does resetting your router reduce the Crunchyroll app freezing?
Think of all the devices that are and have been connected to the router. I’m sure that in today’s digital world that quite a few devices are connected to the router.
Your router is like a mini-PC and will slow down as more tasks are added.
Having all of those devices connected will reduce the bandwidth available to the Crunchyroll app and subsequently throttle your download speed, which in turn creates freezing.
Method 6: Update your Crunchyroll app
If you are playing Crunchyroll using a device such as a Firestick, Roku or smart TV then I would recommend that you update the app if possible.
By the way, if you have an LG Smart TV, there are ways to access the HBO Max app.
Method 7: Disconnect other devices in your home from the internet
If you cannot reset your router for any reason, I would try and disconnect none essential devices from the internet.
Is someone in your home watching Netflix? What about your phone? Is someone downloading games or apps on XBOX?
Every device that you can disconnect from your internet connection will help in stopping the Crunchyroll app freezing issues.
Method 8: Close any apps that are running
If you have already done a complete restart of your streaming device, you can move to the next step.
How does having open apps cause the Crunchyroll app to freeze?
When you have several applications open at the same time, this taxes both your internet connection but also the system in which you are streaming Crunchyroll.
Overloading either your internet connection or system with open apps is a sure way to see Crunchyroll freezing issues.
Method 9: Decrease Video Quality
Check in the Crunchyroll app options when watching content if there is a toggle for video quality.
The higher the quality of content that you play, the more likely it is that freezing will occur.
Try and decrease the video quality, especially if you have the quality set to 4K.
Method 10: Update your device software/firmware before downloading
Whether you are using a TV, Content Device, or Games console, updating your firmware or software to the latest version can help in preventing issues from arising over time.
Sometimes updates can be missed, or an installation can be interrupted and cause issues with your playback device.
Old firmware or a partial firmware installation could cause the Crunchyroll app to freeze.
Ensuring that you have the latest software on your devices also gives you access to new apps and an improved viewing experience.
Method 11: Use an Ethernet cable rather than Wi-Fi
It is almost always true that when you use an Ethernet (Wired Connection) rather than Wi-Fi, you will get a better download speed.
Wired connections transmit data quicker and with less interference. There are also fewer variables that can hinder the quality of connection.
Wi-Fi connections are slower and generally have a slower response time.
The distance from your playback device along with the walls, floor, and ceilings can all deteriorate the quality of your internet connection, causing the Crunchyroll app freezing issues.
I always use a wired connection when it is available, and you should too!
Method 12: Disable any Ad blockers or VPNs
VPNs and Ad blockers can negatively affect the playback performance of the Crunchyroll app.
Your connection to a VPN will always limit the speed at which you can play content.
We understand that using a VPN can be a sensible choice, especially due to privacy concerns.
Unfortunately, by using a VPN, you are creating another dependency that can cause Crunchyroll to freeze if there are any problems or limited speed.
Method 13: Upgrade your Internet Connection
Not everyone has access to high download speed through their ISP (Internet Service Provider), but for those that do, consider upgrading your internet connection.
It is pretty straightforward that a 100mbps connection will have a slower download rate than a 1gbps connection.
Method 14: Upgrade your Router
If you have consistently upgraded your internet speed through your ISP but are still using an older router, you may wish to check what the maximum download speed of your router is.
It’s all good having a 1gbps connection, but if your router can only download at 100mbps, then you’ve got yourself a massive bottleneck and a solid explanation as to why the Crunchyroll app is freezing.
Method 15: Contact Crunchyroll Support
If you have tried all the tips above and nothing has worked, then you can contact Crunchyroll app support for further assistance.
We sincerely hope that this guide has helped you with reducing freezing issues on the Crunchyroll app.
We hope that you enjoy freeze-free playback.