Disney Plus streaming issues can come in all shapes and sizes, but ultimately they are an annoyance that interrupt your shows and movies.
In this article, we show you the potential sources of Disney streaming issues and how to resolve them.
What causes Disney Plus streaming issues?
Disney Plus streaming issues are frequently caused by a poor internet connection or a software problem.
When you have an internet connection that is faulty, it can cause content to freeze or the app to not load when you try to view content.
Here are some tips on how to stop Disney Plus streaming issues:
- Check Disney Plus network
- Restart your streaming device
- Restart your Router
- Update your Devices
- Disconnect other devices in your home from the internet
- Close any other apps that are running
- Use an Ethernet cable rather than a Wi-Fi
- Upgrade your Internet Connection
- Disable VPNs or Ad blockers
- Upgrade your Router
- Contact Disney Plus Support
How to stop Disney Plus Streaming issues
Method 1: Check that the Disney Plus servers are operational
When Disney Plus is acting slow or buffering occurs, likely, the issues will usually be with your network or playback device.
Before you go into the other fixes listed below, it is worthwhile to check that there are no issues or outages with the Disney Plus platform.
Method 2. Restart your Streaming Device
You are probably using a streaming device to access the Disney Plus app.
The device that you are using could be the cause of the streaming issues on Disney Plus.
The most common streaming devices for Disney Plus are:
- Smart TVs
- Streaming Stick such as Apple TV, Firestick, or Roku
- Games Consoles such as PlayStation and XBOX
- A PC or MacBook Laptop
We recommend that you perform a full reboot of your streaming device to try and resolve the Disney Plus streaming issues.
Simply unplug the device for 60 seconds, then plug it back in to perform a power cycle.
This restart clears the system cache and allows any updates obtained in the background to be installed and launched.
Clearing the system cache and any lingering RAM apps can help reduce streaming issues on Disney Plus.
You can reduce Disney Plus streaming issues by reducing the number of apps running in the background.
Method 3. Reset your Router
Restarting your router is one of the most effective ways to stop Disney Plus streaming issues.
How do I reset my router?
Unplugging your router from the wall socket for 30 seconds and then plugging it back in is the simplest way to reset it.
This action will “power-cycle” your router and provide more bandwidth, increasing your ability to stream content faster on Disney Plus.
Why does resetting your router reduce streaming issues?
Let’s face it, there is probably at least a hand full of devices that are connected to your router right now.
Your router is like a mini-PC and will slow down as more tasks are added.
The Disney Plus app’s bandwidth will be reduced by having all those devices connected, subsequently decreasing your download speed and cause streaming issues.
Method 4. Disconnect other devices in your home from the internet
I would try to disconnect any none essential devices from the internet if you cannot reset your router for whatever reason.
Is someone in your home watching Netflix? What about your phone? Is someone downloading on XBOX?
Every device you can disconnect from your internet connection will help prevent Disney Plus streaming issues.
Method 5. Close any apps that are running
This step included restarting the Disney Plus app to resolve the streaming issues.
How does having open apps cause Disney Plus streaming issues?
The more apps, the more your internet and system resources are used, which can cause streaming issues with Disney Plus.
Using up system resources limits your capacity to stream information quickly, resulting in streaming troubles when using the Disney Plus app.
Method 6. Update your streaming device software/firmware before downloading
Whether you are using a TV, Streaming Stick, or Games console, updating your firmware or software to the latest version can help prevent issues from arising over time.
Sometimes updates can be missed, or an installation can be interrupted and cause issues with your streaming device.
Old firmware or a partial firmware installation could cause Disney Plus streaming related issues.
Ensuring that you have the latest software on your devices also gives you access to new apps and an improved viewing experience.
Method 7. Use an Ethernet cable rather than a Wi-Fi
It is almost always true that when you use an Ethernet (Wired Connection) rather than Wi-Fi, you will get a better download speed.
Data is transmitted faster and with less interference over wired connections. There are also fewer variables that can degrade connection quality.
The distance from your streaming device, along with the walls, floors, and ceilings, can all deteriorate the quality of your internet connection, causing Disney Plus streaming issues.
I always use a wired connection when it is available, and you should too!
Method 8. Upgrade your Internet Connection
Not everyone has access to high download speed through their ISP (Internet Service Provider), but for those that do, consider upgrading your internet connection.
It is pretty straightforward that a 100mbps connection will have a slower download rate than a 1gbps connection.
Method 9. Disable any Ad blockers or VPNs
VPNs and Ad blockers can cause Disney Plus streaming issues.
Your VPN connection will always limit the speed at which you can stream content.
VPNs can cause streaming issues along with the use of ad blockers.
Method 10. Upgrade your Router
This option will not apply to everyone, but for some gamers, the router could be the bottleneck in their home network, causing their Disney Plus streaming issues.
If you have consistently upgraded your internet speed through your ISP but are still using an older router, you may wish to check your maximum download speed.
It’s all good having a 1gbps connection, but if your router can only download at 100mbps, then you’ve got a massive bottleneck and a solid explanation for why Disney Plus has streaming issues.
Method 11. Contact Disney Plus Support
If you’ve tried all of the suggestions above and nothing has worked,, you can contact Disney Plus support for further assistance.
Following these instructions would have enabled you to decrease Disney Plus’s streaming issues on your playback device.
We hope that you enjoy buffer-free streaming.