It’s not uncommon to experience Samsung TV stuttering when streaming content online and it can be annoying when it happens!
I will guide you through the different reasons as to why your Samsung TV is stuttering and look at the solutions to fixing it!
Why does my Samsung TV keep stuttering?
Samsung TV stuttering is usually caused by an inefficient internet connection or software issue. Luckily, the fixes are usually straightforward.
When your internet connection is not optimized or you use an out-of-date software application, you are more likely to experience Samsung TV stuttering.
Here are some tips on how to stop Samsung TV from stuttering:
- Restart your Samsung TV
- Reset your Router
- Update your Samsung TV firmware
- Disconnect other devices in your home from the internet
- Close any other apps that are running
- Decrease Streaming Playback Quality
- Use an Ethernet cable rather than a Wi-Fi
- Upgrade your Internet Connection
- Disable VPNs or Ad blockers
- Upgrade your Router
- Contact the Samsung TV Support
How to stop Samsung TV from stuttering
Method 1: Reboot your Samsung Smart TV(All Samsung Models)
Rebooting can clear any potential software conflicts causing your Samsung TV stuttering problems.
This step will also clear the RAM and cache, when these become full, it can cause stuttering issues on Samsung Smart TVs.
Unplug your Samsung TV from the socket for 60 seconds before plugging it back in, to complete a power cycle.
Once you’ve plugged the TV back in, turn it on, and then check to see whether you can now play content on your Samsung TV without stuttering.
Method 2: Reset your Router
Resetting your router can be an effective trick to preventing your Samsung TV from stuttering.
How do I reset my router?
The easiest way to reset your router is to simply unplug it from the wall socket for 30 seconds before plugging it back in.
This action will “power-cycle” your router and provide more bandwidth to your Samsung TV which can prevent stuttering.
Think of all the devices that are and have been connected to the router. I’m sure that in today’s digital world that quite a few devices are connected to the router.
Your router is like a mini-PC and will slow down as more tasks are added.
Having all of those devices connected will reduce the bandwidth available to your Samsung TV and subsequently throttle your download speed, which in turn creates stuttering.
Method 3: Update your Samsung TV firmware
We have found that older unsupported Samsung TV firmware cause stuttering when streaming content on your Samsung TV.
I recommend that you update your Samsung TV firmware to ensure that you have the latest software, access to new apps, and an improved viewing experience.
How to update your Samsung TV firmware
Assuming your TV is already turned on, hit the HOME or MENU button on the remote.
Now you will see the setting menu appear on the left-hand side of the TV (Please note that this may vary depending on the model of your Samsung TV).
You should scroll down to SUPPORT and then select SOFTWARE UPDATE from the menu on the right-hand side
Once the updates have been installed, restart your TV and see if you still experience stuttering.
Method 4: Disconnect other devices in your home from the internet
If you are experiencing stuttering on your Samsung TV, it’s a great idea to disconnect other devices from your home internet.
Is someone in your home streaming on Netflix? What about your phone? Is someone downloading games or apps on XBOX?
Every device that you can disconnect from your internet connection will help in reducing stuttering on your Samsung TV.
Method 5: Close any apps that are running
If you followed the step of restarting your Samsung TV, then this step would have been completed for you, otherwise please continue to close any running apps.
How does having open apps cause your Samsung TV to stutter?
The more apps that you have open on your Samsung TV reduces both the performance of your TV and the internet connection.
This degradation of performance can cause your Samsung TV to stutter when streaming content.
Method 6: Decrease Streaming Quality
Reduce the video quality of the content that you are streaming, this can usually be done within the app that you are using.
The higher the quality of content that you play, the more likely it is that stuttering will occur on Samsung TV.
Try and decrease the video quality, especially if you have the quality set to 4K.
Method 7: Use an Ethernet cable rather than Wi-Fi
To reduce Samsung TV stuttering issues, an ethernet cable is a better option than using a Wi-Fi connection.
Wired connections transmit data quicker and with less interference. There are also fewer variables that can hinder the quality of connection.
Wi-Fi connections are slower and generally have a slower response time.
The distance from your playback device along with the walls, floor, and ceilings can all deteriorate the quality of your internet connection, causing the Samsung TV stuttering issues.
I always use a wired connection when it is available, and you should too!
Method 8: Disable any Ad blockers or VPNs
VPNs and Ad blockers can negatively affect the playback performance of your Samsung TV and cause stuttering.
Your connection to a VPN will always limit the speed at which you can play content.
We understand that using a VPN can be a sensible choice, mainly due to privacy concerns.
Unfortunately, by using a VPN, you are creating another dependency that can cause Samsung TV stuttering issues if there are any problems or limited speed.
Method 9: Upgrade your Internet Connection
Not everyone has access to high download speed through their ISP (Internet Service Provider), but for those that do, consider upgrading your internet connection.
It is pretty straightforward that a 100mbps connection will have a slower download rate than a 1gbps connection.
Method 10: Upgrade your Router
If you have consistently upgraded your internet speed through your ISP but are still using an older router, you may wish to check what the maximum download speed of your router is.
It’s all good having a 1gbps connection, but if your router can only download at 100mbps, you’ve got a massive bottleneck and a solid explanation for why your Samsung TV is stuttering.
Method 11: Contact Samsung TV Support
If you have tried all of the steps and your Samsung TV is still stuttering then it may be time to contact Samsung support with your problem.
The support team will be able to take a closer look and offer alternative ways to resolve this issue.
I hope that the steps in this article have resolved your Samsung TV stuttering issues.