It’s common to sit down and notice Discovery Plus not working.
Luckily, most of the time, it is easy to fix the issue.
I made a guide that can assist you by providing simple tips that helped me get the Discovery Plus app up and running again.
Why is Discovery Plus not working?
The cause of Discovery Plus not working is likely a software issue or a faulty internet connection.
When the Discovery Plus app was not working, I found it was expected because a software conflict had occurred on my streaming device.
I also found that insufficient internet connections will cause the Discovery Plus app not to load correctly.
How to fix Discovery Plus not working
Method 1: Restart the Discovery Plus app
When I found the Discovery Plus app not working, the first thing I did was restart the app.
When I restarted the Discovery Plus app, It allowed installation updates and established a new connection with the Discovery Plus servers.
The restart helps by clearing any software conflicts that prevent the app from loading.
These conflicts can also cause Discovery Plus to start lagging when streaming content.
Method 2: Sign out of the Discovery Plus app
Next, I signed out of the Discovery Plus app and logged back in.
This helps resolve any account-related or login issues preventing the app from loading correctly.
Method 3: Restart your streaming device
I used a Fire TV stick to access the Discovery Plus streaming service.
The most common streaming devices for the Discovery Plus app are:
- Smart TVs
- Content Devices such as Apple TV, Firestick, or Roku
- Games Consoles such as PlayStation and XBOX
- A PC or MacBook Laptop
When I encounter Discovery Plus not working issues, I power cycle my streaming device by unplugging it for 60 seconds, waiting, and then plugging it back in.
When my streaming device restarts, it allows updates to install and clears the system cache and RAM.
Reducing apps running in the background allows Discovery Plus to perform better on your streaming device.
When I did this, it stopped some of the Discovery Plus buffering issues I encountered.
Method 4: Reset your Router
This is one of the oldest tricks in the book, but it is effective in getting the Discovery Plus app to load.
How do I reset my router?
The easiest way to reset your router is to unplug it from the wall socket for 30 seconds before plugging it back in.
This action will “power-cycle” your router and provide more bandwidth to increase your ability to play content faster on the Discovery Plus app.
Why does resetting your router reduce the Discovery Plus not working issues?
Think of all the devices that are and have been connected to the router. I’m sure that in today’s digital world, quite a few devices are connected to the router.
Your router is like a mini-PC and will slow down as more tasks are added. I also found that Discovery Plus was slow during use.
Having all of those devices connected will reduce the bandwidth available and can prevent you from connecting to the Discovery Plus network if a network conflict is apparent.
Method 5: Update your Discovery Plus app
If you are playing Discovery Plus using a device such as a Firestick, Roku, or smart TV, then I recommend updating the app if possible.
Method 6: Close any apps that are running
This step would have been completed if you had followed our recommendation of restarting your playback device.
Otherwise, please continue to close any running apps on your streaming device to reduce any software conflicts preventing Discovery Plus from loading.
How does having open apps cause the Discovery Plus app not working issues?
Imagine your internet connection to your Discovery Plus application like an artery in your body. The more games and apps running are like blockages in your arteries. Sorry for the weird analogy!
Those blockages impede your ability and can cause software conflict that prevents the Discovery Plus app from loading.
Method 7: Update your device software/firmware before downloading
Whether you are using a TV, Content Device, or Games console, updating your firmware or software to the latest version can help prevent issues from arising over time.
Sometimes updates can be missed, or an installation can be interrupted and cause issues with your playback device.
Old firmware or a partial installation could cause Discovery Plus not to load.
Ensuring you have the latest software on your devices gives you access to new apps and an improved viewing experience.
Method 8: Disable any Ad blockers or VPNs
VPNs and Ad blockers can negatively affect your ability to connect to the Crave network and cause Discovery Plus not loading issues.
Your connection to a VPN will always limit the speed at which you can play content.
We understand that using a VPN can be a sensible choice, mainly due to privacy concerns.
Unfortunately, using a VPN creates another dependency that can cause Discovery Plus to not load correctly.
Method 9: Contact Discovery Plus Support
If you have tried all the tips above and nothing has worked, contact Discovery Plus app support for further assistance.
Method 10: Check to make sure Discovery Plus servers are operational
As mentioned above, when Discovery Plus is not loading, most issues will usually be with your network or playback device.
Before you go into the other fixes listed below, it is worthwhile to check that there are no issues or outages with the Discovery Plus platform.
This is also a helpful tool to try when Discovery Plus is buffering.
Conclusion – Discovery Plus not working
When I ran into Discovery Plus not working issues, the culprit was having an unoptimized internet connection and a poor software configuration.
I hope you can get Discvory Plus back up and running by following the steps I have outlined above.