Can’t search for apps on Samsung smart TV? (Try this!)

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When you are trying to find a new app on your Samsung smart TV and realize that you can’t search for apps it can be annoying.

Our guide takes you through some tips that can help you in trying to resolve this issue.

Why can’t I search for apps on Samsung smart TV?

The most frequent reason why you can’t search for apps is due to software or internet issues on your Samsung TV.

These issues will prevent the search function on the Samsung TV hub to be disabled and therefore unusable until the problem is resolved.

Here are some tips to try and resolve the issue.

How to search for apps on your Samsung Smart TV

Firstly, I will show you how to access the apps on the Samsung Smart TV OS.

Hit the HOME button on your Samsung TV remote

Samsung Remote Home Button

You should now see the Samsung Smart TV menu appear at the bottom of the screen.

Scroll to your left until you see the app’s icon appear, then press the select or action button in the middle of the remote.

Samsung TV apps menu

Now you should see the Samsung TV apps screen.

If you scroll to the top right, you will see the magnifying glass which is the area where you can search for apps on Samsung Smart TV.

Samsung TV app search function

You will now be able to search for any applications that are available to install.

If you are unable to access or search for apps, then continue reading our potential fixes for this problem.

Method 1: Reboot your Samsung TV

I know, I know, the last thing people want to read is, unplug your TV for 60 seconds.

Rebooting your TV can help in resolving the issue that is preventing you from searching for apps on your Samsung TV.

Method 2: Restart your Router

As internet connectivity problems are common reasons why the search function is not available, it is advisable to reset your router.

Unplug the power from your router for 60 seconds before plugging it back in.

This will allow your Samsung smart TV to establish a new internet connection which may allow you to search for apps again.

Method 3: Update your Samsung TV firmware

If you can’t search for apps on your Samsung TV then you should look at updating your firmware.

Firmware updates are software upgrades on your Samsung TV.

Sometimes features are added or deprecated, it is wise to make sure your TV is fully updated to try and eliminate older firmware as the cause.

How to update your Samsung smart TV Firmware

Your Samsung smart TV firmware should automatically update if it is connected to the internet either through Ethernet or a WIFI connection.

Older Samsung software or a partial software installation could be causing the app search function to not work correctly.

How to update your Samsung Smart TV firmware

Assuming your TV is already turned on, hit the HOME or MENU button on the remote.

Samsung Smart TV Remote Menu Option

Now you will see the setting menu appear on the left-hand side of the TV (Please note that this may vary depending on the model of your Samsung TV).

You should scroll down to SUPPORT and then select SOFTWARE UPDATE from the menu on the right-hand side

Samsung Smart TV Support settings menu

Method 4: Try a wired ethernet connection

Your wireless internet settings could be preventing you from being able to search for apps on your Samsung smart TV.

If possible, please try to connect to the internet using a wired ethernet connection.

Method 5: Check your region settings

When you are looking for a certain app on your Samsung TV, your region settings may be blocking the app from appearing in the search.

Method 6: App is not available on Samsung TV

A common reason that you may not find a particular app on Samsung Smart TV is because it is not approved.

The apps are preselected and approved by Samsung, if the app doesn’t appear through the search, then you will more than likely have to find the .APK file through the internet browser.

Method 7: Contact Samsung TV Support

If you have tried all of the steps and you still can’t search for apps on your Samsung Smart TV then it may be time to contact Samsung support with your problem.

The support team will be able to take a closer look to see where the problem may be manifesting.


When you can’t search for apps on your Samsung Smart TV, it is super frustrating. The steps above will usually help you narrow down the cause of this issue.

We hope that the tips in this guide helped you in being able to search again!

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